by Platinum Copier Solutions | Jul 26, 2019 | Customer Service, Small Businesses
As any business owner knows, quality customer service is the best way to ensure that your clients keep coming back. Not only does good customer service attract new customers and encourage old ones to return, but it also establishes your business as trustworthy and...
by Platinum Copier Solutions | Oct 12, 2018 | Office Management & Tips
It costs 5 times more to find a new customer than to retain a current customer. Sometimes, small changes have a big impact on how customers perceive the quality of your service and make the difference between loyalty and high overturn rates. Struggling to keep your...
