4 Different Communication Styles | Platinum Copiers, Beaumont TX

Comprehending different communication styles is crucial for any business’s growth and success. Good connection with your customers depends on the relationship communication skills bring. It is to your advantage if you can identify the right style to use for each person in your workplace because knowing this will allow you all to communicate over all channels more effectively. 

What are some different communication styles?

You will encounter different situations that call for effective communication in the workplace. Knowing various communication styles will help you communicate well with every person. It will also create peace and harmony in the workplace.

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Here are the four different communication styles:

  1. Assertive
  2. Passive
  3. Aggressive
  4. Passive-Aggressive 

1) Assertive 

This communication style is the most productive and respectful type of communication. The hallmark of assertive communication is the “I” statement and avoiding using the “you” statement. Assertive communicators are confident and make everyone comfortable. They don’t steamroll or belittle others as they converse.

2) Passive 

This communication style is conflict-avoidant, self-effacing, and easy-going. Passive communicators are submissive and always pleasing people. The problem with this type of communication is the inability to express your needs, wants, and opinions. While it can be great for completing tasks, it can inhibit fulfilling your wants and needs. 

3) Aggressive 

Aggressive communicators tend to dominate the conversation as they express their thoughts. Aggressive communication is intimidating because it demands respect and uses a disruptive approach. These communicators want to be heard and give no attention to others in the conversation. 

4) Passive Aggressive

Passive-aggressive communication combines the aspects of passive and aggressive. One appears to be passive in how they talk, but they are aggressive and act differently on the inside. 

In most cases, their words don’t match their actions. Passive-aggressive communicators give silent treatments to hide their anger. They also tend toward manipulation to get what they want. 

Recommended for Business: Assertive

For a business to grow and be successful, you will need assertive communication. It involves active listening and allowing others to give their point of view. The friendly eye contact and body language of assertive communicators also make customers prefer them over others.  

Communication is Key For Business

Business people need to understand different communication styles to thrive well in business. Practical communication skills will help you have a good relationship with clients. This will improve your productivity.

Avoid aggressive communication style because it could disconnect you from customers. It denies the customers the freedom to express their feelings. But, with assertive communication, you will improve your business productivity whether that communication is verbal or written. 

Contact us now to learn more about different communication styles.